Faqs

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How do I contact Mobile Phone Services should I have any queries regarding a placed order? Here at Mobile Phone Services, we pride ourselves on our unparalleled dedication to customer service. You are able to contact us directly regarding an existing order – or simply to ask us a question concerning any of our services. Feel free to email us on our contact form .This e-mail addresses ar being protected from spam bots, you need JavaScript enabled to view it – we’ll be sure to return your email promptly within 24 working hours. How will my Mobile Phone Services purchase be shipped to my chosen address? All Mobile Phone Services items are sent using best and cheapest Mail standard delivery service, taking between 3-5 working days. Customers requiring alternative delivery arrangements feel free to contact us we will do our utmost to accommodate any requests. How can I return my purchase at Mobile Phone Services? If you’ve made a mistake or simply change your mind – feel free to return your purchase! Simply email us within 7 working days to request a ‘returns authorisation number’ – once you receive this, simply return to us at: Mobile Phone Services Contact person: Liao Qing Contact address: Room 606, Building number 2, Ya shi ju garden Ni gang east road, Luo hu district Shenzhen city Guangdong province China please be sure to include your receipt! Once we have confirmed safe delivery of your return, we will credit your card for the full amount. Please use a special delivery service to provide proof of postage. (Please note: we are unable to exchange or offer a refund for the purchase of earrings due to hygiene regulations) How will my item be packaged at Mobile Phone Services? With the greatest of care. Your special purchase will be lovingly packed within our own packaging. If necessary an reliable and highly stable box at no extra cost. Is it safe to order online from Mobile Phone Services? Absolutely. We use only, highly respected banks providing the very best in secure encryption technology. We at Mobile Phone Services take your personal privacy and financial safety very seriously. Is it easy to order from Mobile Phone Services? We have ensured that ordering through our Mobile Phone Services site is safe, simple and swift. Once you have identified your item(s), simply ‘add to basket’ and follow our easy to follow directions for customer delivery and payment. After your initial visit to our site – your shipping and billing details will be stored making your next visit even faster! Do I have to pay fees, like duty or tax? If the good ar send out from our warehouse in ireland, there will be no tax for countrys witch are in the European Union. And for the shippings from china, basically there is a taxfree amount depence oneach country. How much are the shippingcosts? The shippingcost are depence on the quantity and weight, for eachMobilePhone=€ 14.90 and free Shipping for 3 or more Mobile Phones.